Terms of service

These Terms of Service govern your use of our website and your purchase of products from Carnes Furniture. By accessing our website or placing an order, you agree to these Terms.

1. Business Information

This website is operated by Carnes Furniture, 7439 87th St Unit 18, Lubbock, TX 79424, United States.

E‑mail: info@carnesfurniture.com.

Phone: +1 325 203 6688.

2. Eligibility

By placing an order, you confirm that you are at least the age of majority in your jurisdiction or that you are using the website with permission from a parent or legal guardian.

3. Products

We make reasonable efforts to display product information accurately, including product names, images, colors, sizes, materials, dimensions, availability, and descriptions.

Colors, textures, finishes, and natural materials may vary depending on screen settings, lighting, natural material variations, manufacturing batches, or photography. Product dimensions may have minor tolerances unless otherwise stated.

4. Orders

When you place an order, you make an offer to purchase the selected products.

We may accept, reject, cancel, or limit an order for reasons including product unavailability, payment failure, suspected fraud, pricing or listing error, shipping restrictions, incomplete address, compliance or legal concerns, carrier inability to deliver to Italy, Ireland, Portugal or Germany, excessive order quantity, or other reasonable business reasons.

If we cancel an order after payment, we will refund the amount paid.

5. Pricing and Payment

Prices and available payment methods are shown at checkout. You agree to provide current, complete, and accurate billing, shipping, and payment information.

You authorize us and our payment processors to charge the selected payment method for the total order amount.

6. Shipping and Delivery

Shipping terms are described in our Shipping Policy. Delivery dates are estimates unless expressly stated as guaranteed.

For international orders shipped from the United States to Italy, Ireland, Portugal, and Germany, customs clearance and import procedures may affect delivery times.

7. Returns and Refunds

Returns and refunds are governed by our Refund Policy and any mandatory consumer rights that apply for customers located in Italy, Ireland, Portugal, or Germany.

8. Cancellations

Cancellation requests are governed by our Cancellation Policy.

9. Product Safety and Use

You agree to use products safely and according to instructions, warnings, assembly guides, and product documentation. Furniture should be assembled, installed, maintained, and used only as intended.

10. Intellectual Property

All website content, including text, images, graphics, logos, product descriptions, layout, designs, and other materials, is owned by or licensed to Carnes Furniture unless otherwise stated.

You may not copy, reproduce, distribute, modify, sell, or use our content for commercial purposes without written permission.

11. User Submissions and Reviews

If you submit reviews, photos, comments, or other content, you grant us a non‑exclusive, royalty‑free, worldwide license to use, reproduce, display, and distribute such content for business, marketing, and website purposes.

You are responsible for ensuring that your submissions are accurate, lawful, and do not infringe the rights of others.

12. Prohibited Uses

You may not use our website for unlawful, fraudulent, harmful, abusive, misleading, infringing, or unauthorized purposes. You may not interfere with website security, attempt unauthorized access, upload malicious code, scrape data without permission, or misuse our services.

13. Third‑Party Services

Our website may use third‑party services, including Shopify, payment processors, shipping carriers, analytics providers, marketing tools, and other service providers. Third‑party services may be subject to their own terms and privacy policies.

14. Limitation of Liability

To the maximum extent permitted by law, Carnes Furniture is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or products.

Nothing in these Terms limits liability where such limitation is not permitted by law.

15. Mandatory Consumer Rights

Nothing in these Terms limits rights that cannot be excluded under applicable consumer protection laws.

Consumers located in Italy, Ireland, Portugal, or Germany may have mandatory legal rights that apply regardless of these Terms.

16. Force Majeure

We are not responsible for delays or failure to perform caused by events outside our reasonable control, including natural disasters, carrier disruptions, customs delays within EU import procedures, strikes, labor shortages, supply chain disruption, war, civil unrest, government action, pandemics, system outages, or severe weather.

17. Governing Law

These Terms are governed by the laws of the Commonwealth of Texas, United States, without regard to conflict of law principles.

For consumers resident in Italy, Ireland, Portugal, or Germany, this choice of law does not deprive you of mandatory protections under the consumer‑protection law of your country of residence where such protections apply.

18. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised "Last updated" date.

19. Contact Us

For questions about these Terms, contact us at:

Store Name: Carnes Furniture

Phone: +1 325 203 6688

E-mail: info@carnesfurniture.com

Address: 7439 87th St Unit 18, Lubbock, TX 79424, United States

Service Hours : Monday - Friday, 9:00 AM - 5:00 PM (CST)